Fair Refund Policy
The Upwork Playbook
We have complete confidence in the quality and results of the playbook and firmly believe that you will be more than delighted with your purchase. However, we understand that sometimes things may not go as planned. That's why we offer a 90-day results or refund money-back guarantee. So, no need to worry, simply send me an email directly at oliver@remoteroost.co.uk and I'll take care of everything for you. We'll promptly process a refund for the full purchase price, which will be promptly credited back to your original payment method. Your satisfaction and results is the priority here.
The 90-Day Results or Refund
In order to qualify for a refund, all we ask is that you spend the full 90 day’s giving it a fair shot. Which means no cutting corners, and making sure you apply everything that’s given.
In order to qualify for the refund you must simply do the following within the 90 days:
Full application of the Playbook and processes. (With profile set up as guided)
Minimum 2 Proposals a day (Matching the instructions inside)
Weekly loom analysis showing the steps you’ve taken and the improvements you’ve made.
Group engagement, asking any questions in the discord that you feel you don’t understand and making sure to be present.
Due to the digital nature of the Playbook, any other refunds that aren’t backed by 90 days of action aren’t possible. I reveal a lot of sensitive information that can't be unseen or unlearned. This policy is in place to protect the intellectual property contained within this course.
In case you need help, you can reach me directly at oliver@remoteroost.co.uk
The Secret Remote Group
If you're one of the lucky few that get invited to join the group, certain areas require a subscription which are payable in advance. After enrolment you will receive access to the discord group, as well as the other reference materials inside.
You can cancel at any time but are unlikely to be accepted for a 2nd time. For the monthly payments, your access is available until cancelled. Remote Roost reserves the right to suspend or terminate your subscription any time if you fail to pay amounts owing to us when due, or for any other reason in our sole discretion.
Your satisfaction with the group and progression is important to us. However, because of the extensive time, effort, preparation, and care that goes into creating and providing the collaborations we have a no refund policy. Unless otherwise provided by law, you acknowledge that we do not offer refunds for the group and other digital purchases outside of the playbook.
By applying and enrolling in the group you understand and agree that all sales are final and no refunds will be provided.